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support@bansalretail.com

Free shipping on all orders over INR 399

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

5-7 business days once the order is dispatched.

Click on the ‘My Account’ and fill in the required details.

Click on ‘Addresses’ on my account page. You can  ‘Edit’ or ‘Add’ new shipping address.

You will be notified about your order’s status once it’s dispatched.

We won’t keep your credit card information without your permission. However, you can save details for your convenience while shopping again.
At present, we ship only in India.
It depends upon the items you buy.
If you need to swap an item

Returns and Exchanges

We don’t take returns, you can only replace the product (if the product is damaged, or you received the wrong product) within 5 days of receiving the product.

Write to us at support@bansalretail.com with your order id and mandatory details about the falsely received product.

Write to us at support@bansalretail.com with your order id and mandatory details about the damaged/ defective product.

We do not accept returns, you can only replace the product if it is defective or wrong product. You can write to us at support@bansalretail.com

If you have already placed the order, then contact us immediately at support@bansalretail.com with your order id.

You can’t cancel the order once the payment is done. However, you can request for the change by writing to us at support@bansalretail.com