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support@bansalretail.com

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Refund and Returns Policy

If You have received a damaged or wrong product then it has to be reported to support@bansalretail.com within 24 hours of receipt of the product with uncut video of un-boxing the product. If the outer packing has been tampered with, ripped, pressed or is otherwise damaged then you must leave a remark on the proof of delivery (POD) slip that the delivery executive provides during delivery about damaged box or package and make an un-cut video of un-boxing the package and mail it to support@bansalretail.com within 24 hrs of delivery.

  • Refund will not be valid in this case – The specifications given by us are updated after the company’s product launches, these remain the same until the product is discontinued by the company. If there are any changes in this interval, such as technical updates and accessories or packing, then the customer will have to automatically check that product’s official website. We will not have any responsibility in this
  • You will be dispatched the product in which you will get the product & accessories which have been sent by the company.
  • If the company changes the product after its launch, it will not be our responsibility to send the packaged pieces to you.
  • If the piece comes wrong then we take responsibility for it. If there is some change in the specification, then you can cross check in the official company of that product.
  •  In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
  • We want you to have a pleasurable shopping experience with us. While most of our customers use our policies as intended, we would really appreciate it if everyone would kindly respect our policies so that we can continue serving you better.
  • We don’t want the handful of people who attempt to abuse our policy to ruin the experience for everyone else.